Effective Date: June 9, 2026 | Last Updated: June 9, 2026
Grand Living LLC (“we,” “us,” “our”) operates grandliving.app and the Grand Living suite of educational wellness applications. This Privacy Policy explains what information we collect, how we use it, and your rights.
We are committed to collecting the minimum data necessary to provide the Service. We do not build advertising profiles, sell user data, or share your information with third parties for their own purposes.
1. Our Data Minimization Principles
We have designed our data practices around these commitments:
- We collect only what is necessary for the Service to function
- We do not track which apps you use or when you last used them
- We purge daily usage data after 24 hours — only current-day counts are retained
- Sensitive health and wellness data (sobriety, recovery journals, cognitive scores) is stored on your device by default and only synced to our servers if you explicitly opt in
- You can turn off cloud backup at any time in each app’s settings
- AI query content is never stored by us
2. Information We Collect
Information You Provide
- Email address and password — for account creation and authentication
- Display name or handle — optional, only if you post to community boards
- Health and wellness data you enter — sobriety dates, workout logs, nutrition logs, journal entries, cognitive game scores. This stays on your device unless you enable cloud backup.
- Community posts and recommendations you choose to submit publicly
- Referral email addresses you enter when subscribing
Information Collected Automatically
- Subscription tier and status — to enforce AI feature access
- Daily AI query count (today only) — to enforce daily usage limits. Deleted after 24 hours.
- Quarterly AI query count — to enforce quarterly limits and reset each billing cycle
- IP address — collected automatically by Firebase and Netlify infrastructure; not stored by us directly
We do not collect: which apps you open, how long you use them, your device model, or behavioral analytics.
Information from Third Parties
- Stripe — payment confirmation and subscription status only. We never see your card number.
- Firebase / Google — authentication tokens and database storage. See Google’s Privacy Policy.
- Anthropic — your AI query text is processed by Anthropic’s API. Anthropic may retain queries per their own privacy policy. Do not enter personally identifying information in AI prompts.
3. Sensitive Health Data — Your Control
Recovery, NeuroFlex, and other apps allow you to log sensitive personal data. We have designed these features with privacy as the default:
- All health data is stored locally on your device by default
- Cloud backup is OFF by default — you must explicitly turn it on in each app’s settings
- When you enable cloud backup, data is stored in your private Firebase account, accessible only to you
- You can turn off cloud backup at any time; your local data is unaffected
- We never share this data with employers, insurers, healthcare providers, or any third party
- Request deletion of your cloud data at any time: grandlivingllc@outlook.com
4. How We Use Your Information
- To authenticate your identity and maintain your account
- To enforce subscription tier and AI usage limits
- To process subscription payments through Stripe
- To sync your data across devices when you opt in to cloud backup
- To send transactional emails (account notices, moderation alerts) via Resend
- To investigate and prevent fraud or abuse of the Service
We do not use your information for advertising. Grand Living does not run ads.
5. Data We Do Not Collect or Sell
- We do not sell, rent, or share your personal data with third parties for their marketing
- We do not build advertising profiles or behavioral tracking
- We do not track app usage patterns or session lengths
- We do not share health or wellness data with any third party
- We do not use your AI queries to train AI models
- We do not store which apps you use or timestamps of app activity
6. Data Storage and Security
Your data is stored using Google Firebase in the United States. We implement:
- Firebase Authentication with encrypted credential storage
- Firestore security rules — your account data is accessible only to you
- HTTPS encryption for all data in transit
- No storage of payment card information (handled entirely by Stripe)
- Daily usage data purged after 24 hours
No security system is perfect. We cannot guarantee absolute security.
7. Third-Party Services
8. Data Retention
- Daily AI usage counts — deleted after 24 hours
- Account data — retained while your account is active
- Cloud-synced health data — retained until you disable backup or delete your account
- Community posts — retained until you request removal or delete your account
If you delete your account, we will delete your personal data within 30 days, except where required by law.
9. Your Rights
- Access — request a copy of the personal data we hold about you
- Correction — request correction of inaccurate data
- Deletion — request deletion of your account and associated data
- Portability — request your data in a portable format
- Opt-out of cloud sync — turn off in app settings at any time
Contact us at grandlivingllc@outlook.com. We will respond within 30 days.
10. Children’s Privacy
The Service is not directed at children under 13. We do not knowingly collect data from children under 13. Contact grandlivingllc@outlook.com if you believe a child has provided us their information.
11. Community Posts
Content you post to community boards is visible to other users. Do not post personally identifying information you do not want others to see. Request removal at grandlivingllc@outlook.com.
12. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify users by posting the updated policy at grandliving.app and updating the effective date.
13. Contact
Email: grandlivingllc@outlook.com
Website: grandliving.app
Grand Living LLC
